Last Updated: October 13, 2025
1. Introduction
Welcome to Takaro.io, a gaming community platform operated by Catalysm BV (“Takaro,” “we,” “us,” or “our”), a company registered in Belgium with registered address at Alfons Pieterslaan 97 b101.
These Terms of Service (“Terms”) govern your access to and use of Takaro.io, including our website, platform, services, and any related features (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms.
If you do not agree to these Terms, you may not access or use the Service.
2. Definitions
“Account” means the account you create to access and use the Service.
“User Content” means any data, information, or content you submit, upload, or generate through the Service, including server data, analytics, configurations, and events.
“Server Owner” means a user who manages one or more game servers through the Service.
“Community Manager” means a user who manages gaming communities through the Service.
“Player” means an end user who interacts with game servers or communities managed through the Service.
“Partner” means hosting companies or other third parties with whom we have partnership agreements.
3. Eligibility
You must be at least 13 years old to use the Service. By using the Service, you represent and warrant that you meet this age requirement.
If you are between 13 and 18 years old (or the age of majority in your jurisdiction), you represent that you have obtained permission from your parent or legal guardian to use the Service, and that they have read and agreed to these Terms on your behalf.
If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
4. Account Registration and Security
4.1 Account Creation
To access certain features of the Service, you must create an Account. You agree to provide accurate, current, and complete information during registration and to update your information to maintain its accuracy.
4.2 Account Security
You are responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account. You agree to:
- Use a strong, unique password
- Not share your Account credentials with others
- Notify us immediately of any unauthorized access or security breach
- Log out of your Account at the end of each session on shared devices
4.3 Account Responsibility
You are solely responsible for all activity that occurs under your Account, whether authorized by you or not. We are not liable for any loss or damage arising from your failure to maintain Account security.
5. Description of Service
Takaro.io provides a gaming community platform that enables users to:
- Manage game servers and server infrastructure
- Monitor and analyze player activity and behavior
- Access server management tools and modules
- Integrate with third-party services such as Discord
- Generate analytics and reports on community and server performance
- Automate community management tasks
- Create and manage in-game events
The specific features available to you may depend on your subscription tier.
6. Subscription Plans and Payment
6.1 Service Tiers
We offer both free and paid subscription plans. The features, limitations, and pricing of each plan are described on our website at www.takaro.io.
6.2 Payment Terms
Paid subscriptions are billed in advance on a recurring basis (monthly, annually, or as otherwise specified). By subscribing to a paid plan, you authorize us to charge your payment method at the beginning of each billing cycle.
6.3 Price Changes
We reserve the right to modify our pricing at any time. We will provide you with reasonable advance notice of any price changes. Price changes will not affect your current billing cycle but will apply to subsequent billing cycles.
6.4 Billing and Renewal
Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You can cancel your subscription at any time through your Account settings.
6.5 Refunds and Right of Withdrawal
For EU/EEA Consumers: Under EU consumer protection law, you have the right to withdraw from your purchase within 14 days of subscribing to a paid plan, without giving any reason. However, if you request that we begin providing the Service immediately upon subscription (which is the default), you acknowledge that you will lose your right of withdrawal once the Service is fully provided during this 14-day period.
If you wish to exercise your right of withdrawal within the 14-day period before the Service is fully provided, please contact us at support@takaro.io. We will refund all payments received from you within 14 days of receiving your withdrawal notice.
For All Users: Beyond the 14-day withdrawal period, payments are generally non-refundable. However, we may provide refunds at our sole discretion on a case-by-case basis (for example, in cases of technical issues preventing use of the Service). If you believe you are entitled to a refund, please contact our support team.
6.6 Free Trials
If we offer a free trial, you may be required to provide payment information to access the trial. You will not be charged until the trial period ends. If you do not cancel before the trial period expires, your payment method will be charged for the applicable subscription fee.
6.7 Taxes
All fees are exclusive of applicable taxes, duties, or similar governmental assessments, including value-added tax (VAT). You are responsible for paying all such taxes associated with your use of the Service.
7. User Content and Data
7.1 Your Content
You retain all ownership rights to your User Content. By submitting User Content to the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, store, process, display, and transmit your User Content solely to provide, maintain, and improve the Service.
7.2 Responsibility for Content
You are solely responsible for your User Content and the consequences of submitting and publishing it through the Service. You represent and warrant that:
- You own or have the necessary rights to submit your User Content
- Your User Content does not violate any third-party rights, including intellectual property rights
- Your User Content complies with these Terms and applicable laws
7.3 Data Processing
We process your personal data in accordance with our Privacy Policy. By using the Service, you acknowledge and agree to the processing of your data as described in the Privacy Policy.
7.4 Data Backup
While we implement reasonable data backup procedures, you are responsible for maintaining your own backups of any critical data. We are not liable for any loss or corruption of your User Content.
7.5 Data Deletion
You may delete your User Content at any time through the Service. Upon termination of your Account, we will delete or anonymize your personal data in accordance with our Privacy Policy and applicable data protection laws, including GDPR.
To request deletion of your personal data or exercise other data privacy rights, please contact us at support@takaro.io.
8. Acceptable Use Policy
8.1 Prohibited Conduct
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe or violate the intellectual property rights or privacy rights of others
- Transmit any malicious code, viruses, or harmful software
- Attempt to gain unauthorized access to the Service or other users’ Accounts
- Interfere with or disrupt the Service or servers or networks connected to the Service
- Use automated tools (bots, scrapers) to access the Service without our express written permission
- Impersonate any person or entity or falsely state or misrepresent your affiliation with any person or entity
- Harass, abuse, threaten, or intimidate other users
- Engage in any fraudulent activity or conduct
- Use the Service for any illegal purpose, including money laundering or terrorist financing
- Attempt to reverse engineer, decompile, or disassemble any aspect of the Service
- Use the Service in any manner that could damage, disable, overburden, or impair the Service
8.2 Content Standards
You agree that your User Content will not contain:
- Illegal content or content that promotes illegal activity
- Content that is defamatory, obscene, pornographic, or sexually explicit
- Content that promotes violence, hatred, or discrimination against individuals or groups
- False, misleading, or deceptive content
- Spam or unsolicited promotional content
- Content that violates the rights of minors
8.3 Enforcement
We reserve the right, but are not obligated, to monitor, review, or remove User Content that violates these Terms. We may suspend or terminate your Account if you violate these Terms or engage in prohibited conduct.
9. Third-Party Services and Integrations
The Service may integrate with or provide access to third-party services, such as Discord or game server hosting providers. Your use of third-party services is subject to the terms and conditions of those third parties. We are not responsible for the availability, content, or practices of third-party services.
Links to third-party websites or services are provided for your convenience only. We do not endorse or assume any responsibility for third-party content or services.
10. Intellectual Property Rights
10.1 Ownership
The Service, including all software, designs, text, graphics, logos, and other content (excluding User Content), is owned by Takaro or our licensors and is protected by copyright, trademark, and other intellectual property laws.
10.2 License to Use
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for its intended purpose.
10.3 Restrictions
You may not:
- Copy, modify, or create derivative works of the Service
- Distribute, sell, lease, or sublicense the Service
- Remove or alter any proprietary notices on the Service
- Use our trademarks, logos, or branding without our prior written consent
10.4 Feedback
If you provide us with feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, incorporate, and exploit such feedback without any obligation to you.
11. Partner Relationships
If you are a Partner (such as a hosting company), separate partnership agreements may apply to your relationship with Takaro. In the event of any conflict between these Terms and a separate partnership agreement, the partnership agreement shall prevail.
12. Disclaimers
12.1 Service Availability
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
12.2 No Gaming Performance Warranties
WE DO NOT GUARANTEE ANY SPECIFIC RESULTS OR OUTCOMES FROM USING THE SERVICE, INCLUDING SERVER PERFORMANCE, PLAYER ENGAGEMENT, OR COMMUNITY GROWTH.
12.3 Data Accuracy
While we strive to provide accurate analytics and data, we do not warrant the accuracy, completeness, or reliability of any data or analytics provided through the Service.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
13.1 Indirect Damages
WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE.
13.2 Maximum Liability
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR €100, WHICHEVER IS GREATER.
13.3 Essential Purpose
THE LIMITATIONS IN THIS SECTION APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
13.4 Statutory Rights
NOTHING IN THESE TERMS LIMITS OR EXCLUDES OUR LIABILITY FOR FRAUD, GROSS NEGLIGENCE, INTENTIONAL MISCONDUCT, OR ANY OTHER LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW.
14. Indemnification
You agree to indemnify, defend, and hold harmless Takaro, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or relating to:
- Your use of the Service
- Your User Content
- Your violation of these Terms
- Your violation of any rights of another party
- Your violation of any applicable laws or regulations
15. Term and Termination
15.1 Term
These Terms commence on the date you first access the Service and continue until terminated in accordance with this Section.
15.2 Termination by You
You may terminate these Terms at any time by closing your Account and discontinuing use of the Service. If you have a paid subscription, you should cancel it before closing your Account to avoid future charges.
15.3 Termination by Us
We may suspend or terminate your Account and access to the Service at any time, with or without notice, if:
- You violate these Terms
- We are required to do so by law
- We decide to discontinue the Service
- We determine that your use of the Service poses a security or legal risk
15.4 Effect of Termination
Upon termination:
- Your right to access and use the Service will immediately cease
- You will remain liable for any outstanding fees or charges
- We may delete your User Content in accordance with our data retention policies
- Sections that by their nature should survive termination (including Sections 7, 10, 12, 13, 14, and 16) will continue to apply
15.5 No Refunds Upon Termination
If we terminate your Account for violation of these Terms, you will not be entitled to any refund of prepaid fees.
16. General Provisions
16.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of Belgium, without regard to its conflict of law provisions.
16.2 Jurisdiction
Any disputes arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Belgium.
16.3 Entire Agreement
These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Takaro regarding the Service and supersede all prior agreements and understandings.
16.4 Amendments
We may modify these Terms at any time by posting the revised Terms on our website. The “Last Updated” date at the top of these Terms will be updated to reflect the date of the most recent revision. Your continued use of the Service after the effective date of revised Terms constitutes your acceptance of the changes.
16.5 Waiver
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
16.6 Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.
16.7 Assignment
You may not assign or transfer these Terms or your Account without our prior written consent. We may assign these Terms without your consent in connection with a merger, acquisition, or sale of assets.
16.8 No Third-Party Beneficiaries
These Terms do not create any third-party beneficiary rights except as expressly stated herein.
16.9 Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, strikes, or internet service provider failures.
16.10 Language
These Terms are written in English. Any translations are provided for convenience only. In the event of any conflict between the English version and a translated version, the English version shall prevail.
17. Contact Information
If you have any questions about these Terms or the Service, please contact us:
Catalysm BV
Alfons Pieterslaan 97 B101
Oostende, Belgium
Email: support@takaro.io
Website: www.takaro.io
18. Dispute Resolution
18.1 Informal Resolution
Before initiating any formal dispute resolution proceedings, you agree to first contact us to attempt to resolve the dispute informally.
18.2 Mediation
If we cannot resolve a dispute through informal negotiations, both parties agree to attempt to resolve the dispute through mediation before resorting to litigation.
18.3 Consumer Rights
Nothing in this Section limits your rights as a consumer under applicable Belgian or EU consumer protection laws.
BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.
